Frequently Asked Questions
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Shipping Policy
Free shipping on purchases over €60 in the Peninsula.
Peninsula : €5 GLS
Canary Islands: 8.50€ Post Office
Balearic Islands, Ceuta and Melilla: €8 GLS
Portugal: 8€ Correos
Europe: €12 GLS
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Shipping Types
Standard Shipping:
Delivery time: Between 24 and 72 hours.
Estimated delivery time: 2 or 3 business days.
Includes a tracking number to track the shipment.
Express Shipping:
Delivery time: Between 24 and 48 hours.
Estimated time: 1 or 2 business days.
Includes a tracking number to track the shipment.
Shipping to Europe:
Delivery time: Between 3 and 7 days.
Includes a tracking number to track the shipment.
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Order delivery
Online order: Once the package has been properly registered by the courier company, you will receive an email notification.
An order is considered formally delivered once the customer signs the receipt, which certifies proper delivery.
Pickup: In Madrid. Contact us by email or Instagram and we'll provide you with the pickup address.
